_Testimonials

"Jon has been an absolute asset in helping me get a clear and detailed understanding of my business's financials. He worked on menu pricing, meticulously assessing profit margins on every item, and created a comprehensive profit and loss sheet that has been invaluable in analysing everything on a deeper level. His expertise has given me real clarity on costs and profitability, allowing for smarter decision-making and menu development.""Beyond his skill and insight, Jon is a genuinely great guy—easy to work with, professional, and always ready to offer practical solutions. If you’re looking for someone who knows the numbers inside out but can also explain them in a way that actually makes sense, I can’t recommend Jon highly enough."Chris Commerford, Owner of Parliament Square Coffee-------------------------------------------------------------"I have had the pleasure of working with Jon over a number of years and roles. First in his role as Kitchen manager at Bold Street Coffee, where he took responsibility for the food side of the business. His creative flair in terms of the menu and also the social media, paired with his tight control of procurement and profit margins quickly made him a huge asset to the company. He was also a great team player and manager and was well liked and respected by all of the staff.""In the meantime I was involved in opening the Buyers Club, a large winebar, restaurant and music venue. We employed Jon as GM responsible for running all aspects of the business, which he did with great skill and efficiency. A special mention should be made that he helped to navigate the COVID period, and showed his adaptability and entrepreneurial spirit in guiding the business through this difficult period. I can wholeheartedly recommend Jon and would not hesitate if the opportunity arose to work with him again in the future."Sam Tawil, Founder of Bold Street Coffee-------------------------------------------------------------"Jon's impact on our 92 Degrees estate has been nothing short of transformative. His expertise and passion for food have truly elevated our offerings and enhanced the overall experience for our customers.""Working alongside him has been both a pleasure and an education. His depth of knowledge in the realm of hospitality and keen understanding of culinary trends have consistently impressed us. The way he seamlessly blends creativity with practicality is a rare talent. His influence has been felt across every aspect of our food service, from menu design to sourcing ingredients, and the results speak for themselves. Our customers have responded enthusiastically to the changes, and we've seen a noticeable increase in satisfaction and repeat business as a result."Jack Brewitt, Co-Founder - CEO 92 Degrees Group--------------------------------------------------------------"I worked with Jon as General Manager at Buyers Club for nearly 7 years. As directors, we had limited time to spend in the business, so it was great that we could rely on Jon to run things on our behalf. I have no hesitation in recommending Jon for his knowledge of the hospitality sector and ability to manage both the team and operations side of the business."Miles Falkingham, Founder & Director of Buyers Club--------------------------------------------------------------"I had the pleasure of working alongside Jon at Buyers Club. His exceptional leadership, dedication and attention to detail were instrumental in us creating a thriving restaurant. His commitment to fostering teamwork and ensuring the highest standards in every aspect of the operations was truly commendable. Jon was not just a colleague, he is now also a friend."Michael Harrison, Formally Head chef at Buyers Club--------------------------------------------------------------"I have known Jon Baldwin for 20 years and set up a coffee shop with him in 2006, we then opened our second outlet in 2010.
He is always professional, conscientious and hard working - approaching a challenge with vigour and determination.
In the early days of the business we both encountered a steep learning curve, but as the time passed he (we) became an integral part of the ‘workings’ of the business and developed his skills in all areas of business management and hospitality.
17 years on, he has a wealth of knowledge and experience in all areas of hospitality management and business."Ross Stringer, Owner and Director of Out of the Woods--------------------------------------------------------------"We worked with Jon Baldwin to help improve our stock take process and profit and loss sheets across our three sites. Jon provided invaluable support with a great level of professionalism and expertise. Their meticulous approach significantly improved our inventory processes, making his system now an essential asset to our business. His stock take and profit and loss system enables us to analyse our business in a lot more detail."Joe Earnshaw, Owner of Cahita and Big Lola's